SUPPORT / SAMPLES & SAS NOTES
Problem Note 52123: Date ranges in the EXTRACT_DATERANGE table might be incorrect when the data is time-shifted in a SAS® Customer Experience Analytics extract media job
 |  |  |  |  |
When you run the extract media ETL jobs, the EXTRACT_DATERANGE tables might have the incorrect date ranges for the five-minute and one-hour frequencies when data is time-shifted. This problem occurs because the end timestamp is not checked and adjusted when the reload signal is set. In addition, the job might fail with an error similar to the following:
Extract date range, 1376251200000 and 1376251199999, have already been successfully extracted. Verify that the dates are correct and clean-up extract history data sets as necessary, see the Customer Experience Analytics Administration Guide for more information.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Experience Analytics | Linux for x64 | 6.1 | 6.3 | 9.3 TS1M0 | 9.4 TS1M0 |